Privacy Policy

1. Introduction

At i-ptvuk.shop, we are entirely committed to safeguarding your privacy and protecting the personal data you share with us. This Privacy Policy outlines exactly how we collect, utilise, and protect your information when you access our website and utilise our services. We adhere to stringent United Kingdom data protection regulations, including the UK GDPR.

2. Information We Collect

When you register for an account, request a free trial, or purchase a subscription, we collect necessary information to process your request. This may include your name, email address, payment details, and IP address. We also collect non-identifiable usage data to improve our server infrastructure and ensure optimal streaming performance for all customers.

3. How We Use Your Data

We utilise your personal information exclusively for the purpose of delivering our services to you. This includes setting up your account, processing your payments securely, providing customer support via WhatsApp or email, and sending crucial service updates. We do not use your personal information for unsolicited marketing unless you have explicitly opted in.

4. Data Protection & Security

The security of your personal data is paramount. We employ industry-standard encryption protocols (SSL/TLS) for all transactions and data transfers. Our servers are housed in secure, monitored facilities, and access to customer data is strictly limited to authorised personnel only. We continuously monitor our systems for potential vulnerabilities and attacks.

5. Third-Party Disclosure

We categorically do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information strictly confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

6. Your Rights

Under the UK GDPR, you possess several rights regarding your personal data. You have the right to request access to the information we hold about you, the right to request corrections to any inaccurate data, and the right to request the deletion of your data entirely (“the right to be forgotten”). If you wish to exercise any of these rights, please contact our support team directly. We will process your request promptly and transparently.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at support@i-ptvuk.shop. We are dedicated to resolving any privacy concerns you may have swiftly and professionally.